Customers who wish to open a Refinery Account with Al Etihad Gold must submit the following documents. The list below are basic minimum requirements, we may request for additional supporting documents if deemed necessary during the account opening procedure.
Documents Required:
1. Account Opening Questionnaire
Please fill all applicable fields to your business activity/proposed business as missing information may cause delays in processing the account application.
2. Certified True Copies of Trade or Business License
Minimum of 3 months before expiration.
3. Certified True Copies of Company Registration Documents
☐ Certificate of Registration
☐ Memorandum of Association
☐ Articles of Incorporation
☐ Shares Certificate
4. Certified True Copies of Passport or ID (and Visa Page if residing in UAE) of the following:
☐ Beneficial Owners / Shareholders
☐ Directors or Authorized Signatories
☐ Person/s who will operate the Account
5. Ultimate Beneficial Owner (UBO) – Source of Wealth Declaration
A signed declaration from each UBO outlining the legitimate origin of their personal wealth (e.g., business ownership, investments, inheritance, savings, employment income). Supporting evidence may be requested.
6. Source of Funds Declaration (for Account Operation)
A signed declaration explaining the source of the funds that will be used to operate and transact through the Refinery Account (e.g., trading revenue, mining proceeds, capital injection, retained earnings). Supporting documentation may be required.
7. Certified True Copies of Proof of Address (Latest Utility Bill or Tenancy Contract - atleast last 3 months) of the following:
☐ Registered Address
☐ Office/Principal Address (place where the business activities are performed)
☐ Each Beneficial Owner / Shareholder Address
8. Corporate Structure Documentation
☐ Organizational Chart - A chart showing the company’s management structure, departments, and reporting lines.
☐ Shareholding / Ownership Structure Chart - A visual diagram showing all ownership layers up to the natural-person Ultimate Beneficial Owners (UBOs).
9. Board Resolution - Original (stating the intention to open an account and its purpose) and Authority Letter (for authorized personnel that will deal, communicate and/or operate the account with Al Etihad Gold)
10. Bank-Issued Statement (latest 3 months) with Original Wet-Ink Stamp or Letter of Good Standing or Trade/Company Reference letter - Original
11. Tax Registration Number / Registration Certificate11. Tax Registration Number / Tax Registration Certificate
Clients must provide a valid Tax Registration Number or Tax Registration Certificate. Additional tax-related documents may be requested depending on the origin jurisdiction, supply chain, and type of gold to be supplied (e.g., evidence of royalties, duties, or export taxes for mined gold, imported recycled gold).
12. Transaction History and Supporting Shipment Documents
Clients who have existing operations may be required to provide recent examples of transactions, including supporting shipment documents such as invoices, airway bills/bills of lading, packing lists, assay reports, and payment proofs.
13. AML – CFT Policy and OECD Supply Chain Policy
14. Supply Chain Information and Responsible Sourcing Documentation
Prospective clients must disclose the type and origin of the gold they intend to supply. Supply-chain requirements vary depending on whether the material is mined gold, recycled gold, industrial scrap, or jewelry scrap. At a minimum, clients may be required to provide supplier KYC documents, upstream due-diligence information, OECD-aligned responsible-sourcing practices, and supporting shipment records. Additional documents may be requested for high-risk jurisdictions or high-risk supply chains.
Kindly send scanned copies of the required documents to compliance@aletihadgold.com for the initial assessment. Should attested copies or officially stamped originals be required for enhanced verification, we will advise you accordingly.
- We only accept documents in English.
- All information relating to the company, its shareholders, beneficial owners, suppliers and authorized representatives is subject to screening through recognized compliance databases, sanctions lists, adverse-media resources, and other reputable third-party due diligence platforms, as required under our KYC and AML/CFT framework.
- For further assistance and clarification, please contact the Compliance Department by email at compliance@aletihadgold.com.
- By providing documents or information to Al Etihad Gold FZCO, the sender irrevocably consents to their review, verification, and processing for compliance purposes. The sender understands that such submission does not create any obligation on Al Etihad Gold FZCO to proceed with onboarding, nor does it guarantee eligibility. Al Etihad Gold FZCO may, at its sole discretion, decline or terminate the assessment without explanation, and shall bear no liability toward the sender for any decision made as part of the due-diligence process.
Our knowledge, experience, technical expertise and modern state-of-the-art refining facility ensures superior treatment of all gold & silver metal refining lots.
